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The incident register for fraud, sanctions and operational events. Each incident is raised with a category and severity, assigned to an accountable owner, and closed with a recorded resolution. Every step is retained in the audit trail.
Raise a fraud, sanctions or operational incident. A fraud or sanctions incident routes to the MLRO; an operational incident routes to the first line.
| Reference | Summary | Severity | Owner | Status |
|---|---|---|---|---|
| INC-2026-0001 | Attempted impersonation of a customer instruction detected by callback control; no funds moved.Fraud | Medium | Trevor Clein | Closed |
Attempted impersonation of a customer instruction detected by callback control; no funds moved.